It’s Tell the Truth Tuesday!
When you value and cultivate relationships, sometimes those relationships will prosper into friendships. They will cause companies to sustain a productive and prosperous business. Also, it will cause you to step out of your comfort zone.
In my early 20’s I was a teller and commercial teller. There were a few wealthy white men who would wait patiently for me give to give them excellent customer service. I over achieved every time. I could count money really fast and accurate. No matter how long the line was, they would wait for me and we would have small talk and I enjoyed it.
This one wealthy white guy would tell me about his trips to St. Simon with his wife and other great stuff. Oh my goodness, he was so sincere and nice. I made sure that his time with me was great and I smiled because he waited just for me.
One of the hardest things that I had to do as a teller was to see his wife after he died. Of course, I spoke and gave her some encouraging words when I found out who she was in the banking center but I could tell that she was heartbroken.
She gathered his things from his safe deposit box, closed and transferred accounts. I watched her trembled a litlle as she walked away to complete her requirements. I’m so extremely grateful that she continued to keep accounts at that banking center. And I hope that she remembers my kindness.
When things like this happen in a professional setting, you just have to send up a prayer for the person in need. You never know who is on a God assignment. Godly people are needed in the workplace. Many will over exceed your expectations and give God the glory.
No, I did not talk about God all the time in the workplace. I just allowed God’s goodness show and everyone could tell that something was different about me. I was genuinely nice and sincere.
Unsurprisingly, I was a candy-striper as a teller. I would go to various banking centers to bring their scores up and to give excellent customer service with no extra pay. I met banking center managers and tellers that were great and their customers too.
The nicest banking center was the one near the Varsity in Atlanta. I believe all the top executives were there and may have seen me in action. I had a pleasant experience there and everything was of great quality.
Although I was the lowest paid, I believe that I made an impact in the banking industry. I was on the front line, I just gave excellent customer service and my colleagues appreciated me and showed it with their actions. I’m extremely grateful for the people who voted me in as the best teller and the experience that I gained from going the extra mile.
How are you rewarded when you go the extra mile as an employee?
Have a Bodacious and Miraculous Day!