It’s Face the Facts Friday!
When I moved back to Georgia during the process of a bitter divorce I stayed at the Partnership of Domestic Violence. I did not receive the help that I deserved.
Things escalated then I asked for a staff meeting with upper management including a professor from a HBCU. Unfortunately, I never stayed to see any improvements on my complaints after our meeting for resolution.
The intake process was easy and the woman who helped me during that process was extremely nice and showed so much concern for me and my child.
We were provided bunkbeds and we had a roommate who had a baby girl. Before my roommate left she complimented me on a lime green poncho that I had on. I picked it out after following all of their rules to live inside the shelter.
For some God ordained reason, I received the urge to give it to her but I did not want to let it go. The day she left for Florida, finally, God spoke to my heart and I gave it to her. Yes, my lime green poncho that I received for being good. My roommate was so happy. I learned a valuable lesson about giving and I am relieved. Several months passed before someone gave me several classy ponchos and I was grateful.
Early one morning, some white men in 16 passenger vans took us to Chick-fil-A to meet their family then they took us shopping at Walmart with $100 to spend on anything. Two white men even took my daughter to see an eye doctor who flew by helicopter to work. He provided my daughter with brand-new glasses. They were transitional lenses, scratch proof and top of the line. I was hesitant at first but their wives reassured me the two white men would not harm my daughter.
One day my case manager scheduled me to see her for something extremely important. She stood me up and I was sad but I spoke up. Be mindful, I was already stressed out because of domestic violence. This was over the top for me. This is a short-term shelter and time is limited to get important things done and her actions stopped my progress to move forward.
For resolution, I asked for a meeting with upper management. The operating officer and a professor from a well known HSBC came to resolve issues with their intern.
Everyone involved was present. The meeting went well. I voiced all of my concerns. I received an apology but I did not stay to see any improvements.
Policies and procedures were followed to a certain extent. We had weekly meetings and chores. Toiletries and clothes donations were provided. The one thing that I liked is that women lawyers donated nice suits to this shelter and they were high end.
I believe this is a good shelter and improvements have been made. I would suggest this shelter for women.
It takes humility to seek feedback. It takes wisdom to understand it, analyze it, and appropriately act on it. ~Unknown
Have a Bodacious and Miraculous Day!
