My 6th Worst Experience at Wellstar Douglasville
First let me acknowledge that my brother was killed by a Wellstar Cobb employee. When I found out, I made a vow to myself that I would never use Wellstar Hospitals because of the extreme pain and suffering due to the death of my brother. I had a change of heart due to me blogging about reviews. Also, I thought since my brother’s death was their fault, they would clean up their ways and do better.
I know for a fact that six of my visits ended in a disaster but this last visit left me puzzled and in shame. On April 22, 2021 I went to Wellstar Douglasville Emergency room with extreme abdominal pain. The doctor stated that two things would happen after she examined me. I would get my blood drawn then administered pain medicine.
Unfortunately, I was not given a bed, only a space with a chair and a curtain. I was not surprised since this has happened before with me not in a room with a bed or warm blanket. Not to long after, someone came to place a needle in my arm. They drew blood but did not give me pain medicine. After several minutes of me waiting for pain medicine. I asked for the needle to be removed because of extreme discomfort in the chair they provided. My arm was bent and could not lay straight for the needle in my arm. A white woman became very agitated, vicious in her facial expressions and actions before an employee came to remove the needle from my arm. I had to demand the needle to be removed because they were going to let that needle stay in my arm for hours.
All hell broke loose when the needle was taken out of my arm. I was transferred to an observation room where all of my belongings were taken. I was asked to pee in a cup and change into paper scrubs. My urine was left on a cart for hours. I asked the charge nurse why my urine was not in a lab instead of out in the open. Guess what? I did not get an answer. My husbands name, relationship to me and number was on a white sheet of paper on top of a yellow medichoice gown on another cart. I asked the charge nurse not to have my personal and private information out in the open and why was it not in a lab or someone’s office. To my surprise, I did not get a response from anyone although many people were around in her work area looking and listening.
After several hours in an observation room at Wellstar Douglasville, morning arrived then an ambulance took me to a drug rehab called SummitRidge Hospital where I was neglected and abused. I was so extremely upset that a Wellstar doctor would make a decision to put me in a drug rehab when I don’t even drink alcohol or take opioids or other drugs.
Of course, once I was released, I reported my problem to Wellstar Douglasville patient advocate. This is not the first time that I had to report my complaint to the patient advocate. The last time I received a letter with an apology and better training for their employees. To be honest, I was pleased with the professional letter but now I have to take physical therapy due to their employee’s harsh actions on my body. My hopes was that they would have improvement and this would not happen to anyone else in their care.
As a black woman, I have been treated unfairly many times. I’ve taken the proper steps to get things resolved but somehow the lies and choices of someone else put my life in extreme pain and discomfort. This is not right at all. This is why I speak up so that this will not happen again to me or anyone else. Especially, a black woman.
Back in mid 2020, I had a miscarriage then arrived by ambulance because of excessive bleeding and uncontrollable pain. Guess what? I moaned and groaned while crying for hours while the staff at Wellstar Douglasville kept bringing in medical equipment in my room.
Finally, right before I left, they gave me a the correct dose of medicine to relieve my pain. The doctor told me that she could remove my baby with a metal object after looking at my ultrasound but I declined then she released me. I was so extremely sad and exhausted. The excruciating pain of a miscarriage is so unbearable. I was all alone in the ER in tears with no one to console me.
Now I have made up in my mind that I will never seek care at a Wellstar Hospital ever again. Honestly, I gave them many opportunities even after knowing that they killed my brother at another one of their facilities. I have trauma, pain, anguish and discomfort. I walk away from this with several extremely bad experiences and ongoing physical therapy that I pay for out of pocket. I hope and pray that this never happens to you.
We all need people who will give good feeback.~Unknown
Have a Bodacious and Miraculous Day!
